The #1 Metric to Measure Learning Impact (And Why It’s So Easy to Collect) | David N. Johnson, ClearXP
If you want to measure the impact of your learning programs, start with reaction surveys.
They're the most valuable learning metric you can collect for any course — no matter the subject, length, or audience. Best of all, they’re quick and easy to gather.
We talk about:
- Why reaction surveys are critical for learning evaluation
- How they fit into measuring training impact
- Tips to start collecting them today
Whether you’re in L&D, eLearning, instructional design, or training management, this is the simplest and most effective way to begin tracking your learning outcomes.
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About the Hosts and Guests
Andrew Bloye is the Managing Director of ClearXP
David N. Johnson is the Chief Technology Officer of ClearXP
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Brought to you by
ClearXP: Measure learning impact
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Topics
(00:00) Introduction to reaction surveys and why they're so important
(01:04) When should you capture reaction surveys
(03:15) Different ways to collect learner feedback
(05:07) What are the right questions to ask?
(06:59) Should rating scales include a neutral option?
(09:13) The best timing for collecting feedback
(10:34) How to analyse feedback results and why averages can be misleading
(14:08) Tying survey results back to business impact
(16:00) Summary and outro
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References
The easiest and most effective way to start measuring learning impact
